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Frequently Asked Questions:
Read answers to frequently asked questions here.
After Hours Venue Issues
For facility problems (locked door, missing equipment, unreasonable caretakers), call 519-279-4997 .
- Help phone hours:
- Mondays - Fridays 5:00 pm - 9:00 pm
- Saturdays and Sundays 12:00 pm - 6:00 pm.
- This line is not answered during business hours.
- Please do not call this line for any other issues other than facility related ones.
Mondays to Fridays, 9:00 am - 5:00 pm.
- Arriving by car: there is plenty of 1 hour parking on all surrounding streets including Mt. Pleasant (west side of building) and Taunton Road (east side of building). Be sure to read all parking signs carefully.
- Arriving by transit: we are 692 metres from the Yonge/Eglinton subway. There is also frequent bus traffic along Eglinton as well as Mt. Pleasant. Check ttc.ca for up to date info.
- Arriving at the office: We are on the 4th floor. Enter the main doors at Eglinton/Mt.Pleasant and ride the elevator up.